Emergency room services
Course Scenario
Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:
- Emergency room services
- Intensive care
- Surgical care
- Obstetrics
- Diagnostic services
- Some rehabilitation therapies
- Inpatient pharmacy services
- Geriatric services and
- Consumer physician referral services
Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.
Scenario Continued
Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation to put on the television show.
Instructions
You must specifically discuss how the QI plan will be applied by giving examples.
- Why are QI programs developed?
- What use are they for healthcare facilities?
- What potential use would your facility have for the QI plan?
Provides clearly outlined and supporting details of the QI plan application.
Provides examples of the QI plan application with supporting details.
Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.
Scenario Continued
Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation with narration to put on the television show.
Instructions
Use Powerpoint but your narration must specifically discuss how the QI plan will be applied by giving examples. 7 slides
- Why are QI programs developed?
- What use are they for healthcare facilities?
- What potential use would your facility have for the QI plan?
Use detailed notes in the notes section of the PowerPoint as if you were presenting the presentation.
